Multiple Agents Calling Campaign
Assign an outbound dialing campaign to multiple agents simultaneously — with shared contact lists, equal distribution, and real-time campaign analytics.
Nectar Desk multi-agent calling campaigns let managers assign an outbound dial list to multiple agents simultaneously. Calls are distributed equally across the team, duplicate dials are prevented, and managers see real-time contact rate and conversion analytics per agent and per campaign.
Shared Contact List
Multiple agents dial from the same contact list without overlapping — smart deduplication prevents double-dials.
Equal Distribution
Calls are allocated evenly across all campaign agents to prevent burnout and ensure fair pacing.
Real-Time Dashboard
Campaign supervisors see live dials, connects, dispositions, and conversion rate per agent.
Campaign Scheduler
Set start times, calling hours, and time zone compliance rules for each multi-agent campaign.