You can get a quick overview of all received messages by viewing the Messaging History screen.

The Messaging History tab is located in the left side menu.

Messaging History

On the screen, you will see a truncated version of messages received.

It is easy to find the necessary information due to the Filter tab at the top right.

Messaging History filter

Under the column Actions, you can view conversations or edit dispositions.

Messaging history actions


It is also possible to configure channels to view particular messages.

all channels


You will not lose any important information with the help of the Nectar Desk option – Messaging History.



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