The Email Campaign
We hope you know well how to use our Tickets which substitute for the email inbox. We didn’t stop here and would like to present to you our Email Campaign so you could reach out to hundreds of clients via … Continued
Do Not Contact list
Sometimes it happens so that you don’t need to contact the particular client in terms of Calling Campaigns as you’ve already had a conversation with him. Or you’re going to initiate an Email Campaign based on the previously uploaded list, … Continued
Sender signature in Email Campaign
Running an Email Campaign is easier than ever before!You can send campaigns from any email address with your sender signature directly from your Nectar Desk account: we’ll just send you the verification link to make sure the email address belongs … Continued
Email Templates
Good news – we have the advanced email templates in Nectar Desk!Make your emails more attractive and prof-oriented within a few minutes. Setup Go to Email Campaign – Email Templates: 2. Press 3. Now you have access to the free … Continued
Ticketing System
Let’s get acquainted with Nectar Desk Tickets Interface As soon as you’ve created the email inbox inside of your Nectar Desk account, the Ticket functionality is fully accessible. Our tickets are very user-friendly and easy to use. Once you’ve received … Continued
Introducing Ticket Dispositions
Use ticket dispositions the same way as we use them for SMS and Live chat. At Nectar Desk we use the disposition codes as the outcome of the conversation. To enable this option, please go to Tickets – Ticket Dispositions … Continued
Sending SMS and Email right after the call
Good news! Using our software you will be able to send SMS or Email depending on the outcome of the call Right after choosing disposition you can send a message to the customer without wasting time to manual typing To … Continued
How to enable Tickets functionality
The Nectar Desk Ticket System allows ensuring efficient interpersonal communication between your customers and company staff members. This is an effective instrument to keep in touch with clients, deal with all their questions and concerns, and be at hand once … Continued
Email Templates from Outbound Dialer
During an outbound Calling Campaign, if you are unable to connect by phone, you are able to send an email directly from the calling screen. To send an email the contact need to have an email address associated … Continued