Nectar Desk is a reliable and up-to-date SaaS solution for handling inbound and outbound calls with a set of useful features for reporting and analytics. We deliver comprehensive call center software that can be set up in minutes and will be a great integration to your KeepinCRM account.
The integration takes only a few clicks and provides you with an avalanche of new possibilities to improve your customer service and outcomes. Scroll down and learn more about how to take your call center to the next level together with Nectar Desk and KeepinCRM integration.
Full contact center functionality inside KeepinCRM.
KeepinCRM is a great Ukrainian CRM solution for small and medium-sized businesses with automation. Everything you need is under one single system: leads, customers, deals, tasks, inventory, finances, documents, deliveries, SMS, integrations, triggers, and more.
Thanks to the integration with Nectar Desk, the KeepinCRM users boost their work productivity and perform much more efficiently.
Make calls and send SMS straight from the KeepinCRM interface using the Nectar Desk Chrome extension
Nectar Desk and KeepinCRM integration offer you an amazing option to make calls and send SMS to your customers worldwide directly from your KeepinCRM account. There is no need to switch over numerous tabs and windows. It takes only a few clicks to set up the Nectar Desk Chrome extension and make your working performance much more efficient and effective. You will get an intuitive interface and new opportunities for your business immediately after integrating your Nectar Desk and KeepinCRM accounts.
Automatically Log Every Call and SMS Associated With KeepinCRM Deal or Contact
Due to Nectar Desk integration with KeepinCRM, you will be able to automatically log different types of calls and SMS as a custom activity into Firmao as a note in a few seconds. Then it allows to review their details and see the results of conversations with clients. This information includes the customer`s phone number, your number in Nectar Desk account, the agent responsible for the call, the time and date when the call was initiated, its duration, and the call recording URL. Moreover, there is an option to сreate and download detailed reports including information from KeepinCRM.