People love their TV. However, any TV or Cable Service will have customers that have specific needs. That’s where your call center comes in. But what call center system do you have in place? What happens if there is a major outage, and you need a stellar call center system to manage the high volume of calls?
That is where Nectar Desk comes in.
Keep records of all your calls. Nectar Desk’s computer telephony integration technology will give you the call monitoring and recordingyou need to keep record of your customers’ calls. All of your call detail records are available with Nectar Desk.
Nectar Desk’s technology doesn’t stop there. Nectar Desk’s interactive analytics dashboard will give you insight into your call activities. Every interaction with every inbound dialer will be tracked.
Nectar Desk’s Technology also extends to automating your call center processes. Its interactive voice response (IVR) and automatic call distribution features put customers in touch with the right person.
Nectar Desk Technology will create an efficient call center for your TV or Cable Service company. Try Nectar Desk and see your call center transform today.
Discover how Nectar Desk can help your business
We fulfill our mission by delivering the most simple, intelligent Cloud-Based Phone System Solution in the world.
Custom Main Greetings
We provide you with all of the standard features you expect from a Call Center Software: IVR, Extensions, Call Recordings, Local and Toll Free numbers, and more…
Useful Analytics
There is unlimited value in knowing every aspect of your call performance. We show you data that lets you get to know your call stats like the back of your hand.
24/7 Support
You don’t need to pay extra to be treated like royalty. Our support ninjas team is available for you any moment you may need them.
Nectar Desk – Advanced Phone System the way it should be
We have built Nectar Desk with a simple belief in mind – don’t charge clients before they try and are happy with the product, Make it very simple to use, and keep all customer interaction under one roof. We invite you to give Nectar Desk a chance to show you how our Cloud Calling software can change the way your clients are treated.
Nectar Desk price comparison chart
No matter how large or small your team is, be it one agent or over one hundred you can take advantage of all the features in our solution.
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Free
$ 0 Per Month, Per Agent $ 0.04 per minute* Up to 3 Agents 10$ per number 1 Queue Call recordings – 7 days Basic Analytics ACD |
Basic
$ 29 Per Month, Per Agent $ 0.04 per minute* Up to 10 Agents 5 Queue 1 Free Number Per Seat Call recordings – 1 Month Basic Contact Center Features Queue Dashboards |
Intermediate
$ 49 Per Month, Per Agent $ 0.03 per minute* Unlimited Agents 1 Free Number Per Seat Up to 10 Queues Call recordings – 3 Month Detailed Analytics Reporting |
Advanced
$ 99 Per Month, Per Agent $ 0.025 per minute* Unlimited Agents 1 Free Number Per Seat Unlimited Queues Call recordings – 1 Year Advanced Reporting & Analytics Multi-Channel |
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