If you are looking for a great omnichannel helpdesk alternative to Smooch, look no further than Nectar Desk.
Nectar Desk’s omnichannel messaging platform is a complete helpdesk solution not only including messengers channels but as well full featured VOIP Call Center Solution , SMS Helpdesk and
Now you can know when a call was made and listen to it at any time.
Your agents lives will also be made easier all the communication channels will be under single interface: Messengers, Phone, SMS, Live Chat and Emails
One of the Main advantage in using Nectar Desk compare to Smooch.io is that you dont need to work on any integration, we give you ready to go platform which can be fully deployed and ready to go in 5 minutes.
At this moment our Messaging Platform is in Beta with next channels:
- Whatsapp Helpdesk
- Facebook Messenger Helpdesk
- Viber Helpdesk
- Telegram Helpdesk
Get started today. Join Nectar Desk and reap the benefits of world class messaging platform
Use Nectar Desk as a Smooch alternative
We support all teams, be it one agent or over one hundred. No matter how large or small your team is, we guarantee you unlimited messages, unlimited channels, our top level of software performance as well as access to features you will be delighted with.
Nectar Desk |
Smooch |
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| Price | from $49/user/mo | from $145 | |
| Unlimited Channels | |||
| Unlimited Messages | |||
| Voip Platform | |||
| Analytics | |||
| Advanced Agent Analytics | |||
| CRM | |||
| Custom API Integration |
Nectar Desk price comparison chart
No matter how large or small your team is, be it one agent or over one hundred you can take advantage of all the features in our solution.
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Basic Voice
Advanced Phone Functionality $ 29 Per Month, Per Agent Unlimited Inbound Local Calls* Advanced Call Center Functionality Integrations Click-to call Real Time Dashboards Screen Pop 24/5 Phone/Chat/Email Support |
Multi-Channel
Phone + SMS + Chat + Email. $ 49 Per Month, Per Agent
All features of Basic Plan Live Chat Email / Ticketing Helpdesk Unlimited Agents Unlimited Queues
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Unlimited
PowerDialer + Multi-Channel. $ 99 Per Month, Per Agent
All features of Multi-Channel Power Dialer All you can call SLA
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| START FREE TRIALNo Credit Card Required |