Nectar Desk provides a modern software center for managed service providers, addressing your specific communication needs.
Powerful alone,
but even better with:
Boost productivity and efficiency in your call center with Nectar Desk’s feature-rich software solution.
Efficient
Call Management
We provide a complete feature package for seamless call management in your call center. With call routings, forwarding, recording, as well as the IVR system, our platform provides efficient call handling.
Improved
Customer Service
Nectar Desk improves customer service with quick and effective support through call queuing, transfer, and CRM integration. So, it allows agents to access data instantly, provide personalized assistance.
Advanced
Analytics & Reporting
The platform offers detailed analytics and reporting for valuable call center insights. Track vital metrics, agent productivity, and customer satisfaction level to optimize operations and improve service.
Your agents can provide omnichannel customer experience and increase the number of loyal customers effortlessly.
Nectar Desk provides powerful Call Monitoring and Recording features that transform the way you track and manage calls. Our advanced technology offers clear insights into communication, helping you improve customer interactions and team performance. Thus, supervisors and managers can monitor live calls in real-time, gaining a full view of agent-customer conversations.
Our integration with a knowledge base lets agents quickly access important information like product details, FAQs, and troubleshooting guides. This helps them give accurate and consistent answers without manual searches, reducing response times. Additionally, the integration allows agents to provide feedback, helping to keep the knowledge base up-to-date and useful.
We offer a suite of features to increase your efficiency and optimize operations within your bank.
Get access to all the great features immediately in your account after payment.
$50.00
*per agent monthly
Special Offers &
Additional Information
Each member of our team deeply values every client we serve
About 30% of our business comes from over the phone, so Call Center Software plays a crucial role in our operations. Our agents are located in 3 different countries, so monitoring and quality control was not an easy task until we switched to Nectar Desk. Now it doesn’t matter whether you have your team next to you or they are thousands of miles away.
Nasir Khan
CanaFlora
We are a global SAAS business with clients and employees across the globe. Nectar Desk enabled us to manage all phone-related operations under one hood. When we first saw that you can buy a local or toll-free number in 5 seconds we couldn’t believe it. We are a very happy client and suggest for everyone to move their call operations to Nectar Desk.
Kyle Stone
Partizan Cloud
We don`t charge any extra payment for integrations or additional features.
FAQs about Call Center Software for
Managed Service Providers
Call center software for MSPs helps manage customer interactions, improve support processes, and increase service delivery. Nectar Desk includes call routing, ticket management, real-time analytics, and other features to meet the specific needs of MSPs.
Nectar Desk call center solutions offer integration with CRM systems, marketing tools, ERP, and other tools to provide seamless workflows and data sharing. Moreover, there is no need to install any additionally hardware and switch between different tabs with our Google Chrome extension.
Sure, Nectar Desk is here to scale with your business, allowing you to add users, features, and channels as your MSP grows.
Nectar Desk offers affordable pricing plans with no hidden fees. We provide only clear and straightforward costs for your call center needs.
