Call Center Software for Local and Provincial Government Agencies

The most modern calling system for handling service calls

Local and provincial governments are made up of many different agencies that serve the people. Your local government’s call center will want to provide the best service to satisfy the needs of local constituents. A program’s success could hinge on the tools used to communicate with your citizens.

With Nectar Desk’s call center software, you can guarantee success.

Local and Provincial Government agencies need to deliver information to many different people in your community. With Nectar Desk’s interactive voice response (IVR) system and automatic call distribution system, your inbound dialers will find the right government agent to serve their needs.

Nectar Desk’s computer telephony integration technology will also give you the call monitoring and recording you need to keep track of your calls. Call detail records are easily retrievable by your government agents.

Nectar Desk’s technology doesn’t stop there. Peak call times are hard to predict. With our interactive analytics dashboard, you get valuable insight into your call activity. Planning around peak call times has never been easier.

With Nectar Desk, your Local or Provincial Government agency finally has a phone system that will make sure the people in your community get the attention they deserve.

Discover how Nectar Desk can help your business

 

We fulfill our mission by delivering the most simple, intelligent Cloud-Based Phone System Solution in the world.

Custom Main Greetings

We provide you with all of the standard features you expect from a Call Center Software: IVR, Extensions, Call Recordings, Local and Toll Free numbers, and more…

Useful Analytics

There is unlimited value in knowing every aspect of your call performance. We show you data that lets you get to know your call stats like the back of your hand.

24/7 Support

You don’t need to pay extra to be treated like royalty. Our support ninjas team is available for you any moment you may need them.

Features

  Custom Main Greeting

  Basic Analytics

  Call Forwarding

  Call Recording

  Unlimited Call Handeling

  Voicemail to Email

  Name Directory

  Excellent Support

Nectar Desk – Advanced Phone System the way it should be

 

We have built Nectar Desk with a simple belief in mind – don’t charge clients before they try and are happy with the product, Make it very simple to use, and keep all customer interaction under one roof. We invite you to give Nectar Desk a chance to show you how our Cloud Calling software can change the way your clients are treated.

Call Center Software | Nectar Desk

Nectar Desk price comparison chart

 

No matter how large or small your team is, be it one agent or over one hundred you can take advantage of all the features in our solution.

Basic Voice

Advanced Phone Functionality
For Support Teams and Call Centers

$ 29

Per Month, Per Agent

Unlimited Inbound Local Calls*

Advanced Call Center Functionality

Integrations

Click-to call

Real Time Dashboards

Screen Pop

24/5 Phone/Chat/Email Support

Compare Plans

Multi-Channel

Phone + SMS + Chat + Email.
Complete Helpdesk for Teams

$ 49

Per Month, Per Agent

 

All features of Basic Plan

Live Chat

Email / Ticketing Helpdesk

Unlimited Agents

Unlimited Queues

 

Compare Plans

Unlimited

PowerDialer + Multi-Channel.
Unlimited Calling. Ideal for Sales Teams

$ 99

Per Month, Per Agent

 

All features of Multi-Channel

Power Dialer

All you can call

SLA

 

 

Compare Plans

We offer Advanced trial accounts completely Free for 14 days.
Including Credits and Phone Number to test Phone Calls.
START FREE TRIALNo Credit Card Required