Preview Dialer
Automatically dial your contact’s list
Dial up to 80 numbers per hour
Analyze performance of your sales reps in Calling campaigns
Preview the Contact Before Auto Dialing Them
Preview dialers are vital when you are dealing with highly fragile and volatile leads. While preview dialing takes time, the chance of converting more than 50% of the leads called are high. The personal touch that this type of dialing adds to a conversion is what it can convince a prospect.
Core Benefits of Preview Dialers
Reduces the number of abandoned call as agents have valuable data about leads at their palms
Agents place calls via the auto dialer software armed with great insights about the customer thus increasing conversion rates
Individualized attention to calls improves overall customer gratification
Agent has full control of the dialing process
This is an outbound solution provides an easier way of handling complex leads
How Preview Dialer Operates
- It populates the screen with a roster of leads to call
- It blends with CRM allowing reps to extract prospect’s data
- The rep selects the number to call
- The dialer through auto dialer software automates the connection process
- The rep can manually terminate the call if there is a busy signal or an answering machine
- The predictive dialer software then registers the number of calls made and those terminated
Oversight managers can get full records of calls made, calls dropped and leads skipped during the preview process. This data is then channeled to analytic tools that will provide real-time reporting to agents showing them their performance.
Preview dialer is a dialing system that shows client’s details before the center’s reps try to make a call. It is an outbound contact center process that integrates with the database and lead generation tools to provide reps with a roster of leads to call.
Reps can ostensibly infer on the details displayed to deduce whether to call a client or not. It works hand in hand with predictive dialer software to make sure that once the agent selects a particular number, the predictive dialer automates the process of calling. When reps have valuable data about leads at their fingertips, it increases conversion rates which in turn bolsters the ROI.
Nectar Desk price comparison chart
No matter how large or small your team is, be it one agent or over one hundred you can take advantage of all the features in our solution.
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Basic Voice
Advanced Phone Functionality $ 29 Per Month, Per Agent Unlimited Inbound Local Calls* Advanced Call Center Functionality Integrations Click-to call Real Time Dashboards Screen Pop 24/5 Phone/Chat/Email Support |
Multi-Channel
Phone + SMS + Chat + Email. $ 49 Per Month, Per Agent
All features of Basic Plan Live Chat Email / Ticketing Helpdesk Unlimited Agents Unlimited Queues
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Unlimited
PowerDialer + Multi-Channel. $ 99 Per Month, Per Agent
All features of Multi-Channel Power Dialer All you can call SLA
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| START FREE TRIALNo Credit Card Required |
* Unlimited Calling is Subject to Fair Usage Policy
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