Call Center Software for Full-Service Outsourcers

The most modern calling system for handling service calls

As a full service outsourcing company, your customers come to you because running a call center is hard. Satisfying all inbound dialers means your call center operations have to be running like a well oiled machine. Call volumes can unexpectedly rise. Call detail records need to be retrievable. As a call center outsourcer, you need the right call center software.

If this is the case, Nectar Desk is for you.

Creating an easy and pain free experience for your callers is important. You also want to save time for your agents. Now you can automate simple inquiries with Nectar Desk’s interactive voice response (IVR) system and automatic call distribution system, while letting agents at your full service outsourcing company focus on callers that need special attention.

Nectar Desk’s computer telephony integration technology will also give you the call monitoring and recording you need to keep record of your caller interaction. Nectar Desk allows agents to find and share call detail records as needed. With all the industries you service, no records will be lost.

Nectar Desk’s technology doesn’t stop there. Tracking call activity and performance for each of your agents is important. With our analytics dashboard, managers can make smart operational decisions based on accurate metrics.

Nectar Desk call center software is made for full service outsourcing companies. Try it today, and take your call center operations to the next level.

Discover how Nectar Desk can help your business

 

We fulfill our mission by delivering the most simple, intelligent Cloud-Based Phone System Solution in the world.

Custom Main Greetings

We provide you with all of the standard features you expect from a Call Center Software: IVR, Extensions, Call Recordings, Local and Toll Free numbers, and more…

Useful Analytics

There is unlimited value in knowing every aspect of your call performance. We show you data that lets you get to know your call stats like the back of your hand.

24/7 Support

You don’t need to pay extra to be treated like royalty. Our support ninjas team is available for you any moment you may need them.

Features

  Custom Main Greeting

  Basic Analytics

  Call Forwarding

  Call Recording

  Unlimited Call Handeling

  Voicemail to Email

  Name Directory

  Excellent Support

Nectar Desk – Advanced Phone System the way it should be

 

We have built Nectar Desk with a simple belief in mind – don’t charge clients before they try and are happy with the product, Make it very simple to use, and keep all customer interaction under one roof. We invite you to give Nectar Desk a chance to show you how our Cloud Calling software can change the way your clients are treated.

Call Center Software | Nectar Desk

Nectar Desk price comparison chart

 

No matter how large or small your team is, be it one agent or over one hundred you can take advantage of all the features in our solution.

Basic Voice

Advanced Phone Functionality
For Support Teams and Call Centers

$ 29

Per Month, Per Agent

Unlimited Inbound Local Calls*

Advanced Call Center Functionality

Integrations

Click-to call

Real Time Dashboards

Screen Pop

24/5 Phone/Chat/Email Support

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Multi-Channel

Phone + SMS + Chat + Email.
Complete Helpdesk for Teams

$ 49

Per Month, Per Agent

 

All features of Basic Plan

Live Chat

Email / Ticketing Helpdesk

Unlimited Agents

Unlimited Queues

 

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Unlimited

PowerDialer + Multi-Channel.
Unlimited Calling. Ideal for Sales Teams

$ 99

Per Month, Per Agent

 

All features of Multi-Channel

Power Dialer

All you can call

SLA

 

 

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We offer Advanced trial accounts completely Free for 14 days.
Including Credits and Phone Number to test Phone Calls.
START FREE TRIALNo Credit Card Required