As a full service outsourcing company, your customers come to you because running a call center is hard. Satisfying all inbound dialers means your call center operations have to be running like a well oiled machine. Call volumes can unexpectedly rise. Call detail records need to be retrievable. As a call center outsourcer, you need the right call center software.
If this is the case, Nectar Desk is for you.
Creating an easy and pain free experience for your callers is important. You also want to save time for your agents. Now you can automate simple inquiries with Nectar Desk’s interactive voice response (IVR) system and automatic call distribution system, while letting agents at your full service outsourcing company focus on callers that need special attention.
Nectar Desk’s computer telephony integration technology will also give you the call monitoring and recording you need to keep record of your caller interaction. Nectar Desk allows agents to find and share call detail records as needed. With all the industries you service, no records will be lost.
Nectar Desk’s technology doesn’t stop there. Tracking call activity and performance for each of your agents is important. With our analytics dashboard, managers can make smart operational decisions based on accurate metrics.
Nectar Desk call center software is made for full service outsourcing companies. Try it today, and take your call center operations to the next level.
Discover how Nectar Desk can help your business
We fulfill our mission by delivering the most simple, intelligent Cloud-Based Phone System Solution in the world.
Custom Main Greetings
We provide you with all of the standard features you expect from a Call Center Software: IVR, Extensions, Call Recordings, Local and Toll Free numbers, and more…
Useful Analytics
There is unlimited value in knowing every aspect of your call performance. We show you data that lets you get to know your call stats like the back of your hand.
24/7 Support
You don’t need to pay extra to be treated like royalty. Our support ninjas team is available for you any moment you may need them.
Nectar Desk – Advanced Phone System the way it should be
We have built Nectar Desk with a simple belief in mind – don’t charge clients before they try and are happy with the product, Make it very simple to use, and keep all customer interaction under one roof. We invite you to give Nectar Desk a chance to show you how our Cloud Calling software can change the way your clients are treated.
Nectar Desk price comparison chart
No matter how large or small your team is, be it one agent or over one hundred you can take advantage of all the features in our solution.
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Basic Voice
Advanced Phone Functionality $ 29 Per Month, Per Agent Unlimited Inbound Local Calls* Advanced Call Center Functionality Integrations Click-to call Real Time Dashboards Screen Pop 24/5 Phone/Chat/Email Support |
Multi-Channel
Phone + SMS + Chat + Email. $ 49 Per Month, Per Agent
All features of Basic Plan Live Chat Email / Ticketing Helpdesk Unlimited Agents Unlimited Queues
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Unlimited
PowerDialer + Multi-Channel. $ 99 Per Month, Per Agent
All features of Multi-Channel Power Dialer All you can call SLA
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