WhatsApp Messaging
- Integrate WhatsApp account with Nectar Desk
- Leave internal notes in messaging thread
- Check the status of your sent texts
- Have access to calls, SMS, email, and other functionality at hand

Here’s How WhatsApp Messaging Works
By connecting WhatsApp to Nectar Desk, you will have access to a wide range of messaging capabilities and automation. It includes 24/7 phone, live chat, and email support. Also, there is the possibility to export the conversation history anytime and use a filter to find the required text. It takes a few clicks to filter the required data and find all the necessary conversations. Besides, check the agent who was handling this or that conversation earlier. So, you could know if they have to pick up this talk or not. Use for that purpose the field “Previously handled by” in the Messaging Inbox section. Moreover, you are able to share photos and leave internal notes to your teammates.
Connect with over a billion WhatsApp users.
Optimize interactions with automated replies.
Tailor messages and support based on data.
Gain insights to optimize working performance.
Provide data privacy for customer trust and loyalty.
Handle multimedia inquiries from your customers.
WhatsApp & Nectar Desk
Powerful alone,
but even better with: