WhatsApp Messaging

WhatsApp Messaging

Here’s How WhatsApp Messaging Works

By connecting WhatsApp to Nectar Desk, you will have access to a wide range of messaging capabilities and automation. It includes 24/7 phone, live chat, and email support. Also, there is the possibility to export the conversation history anytime and use a filter to find the required text. It takes a few clicks to filter the required data and find all the necessary conversations. Besides, check the agent who was handling this or that conversation earlier. So, you could know if they have to pick up this talk or not. Use for that purpose the field “Previously handled by” in the Messaging Inbox section. Moreover, you are able to share photos and leave internal notes to your teammates.

Connect with over a billion WhatsApp users.

Optimize interactions with automated replies.

Tailor messages and support based on data.

Gain insights to optimize working performance.

Provide data privacy for customer trust and loyalty.

Handle multimedia inquiries from your customers.

WhatsApp & Nectar Desk

Every day, billions of people use WhatsApp to communicate with friends and family. With our WhatsApp Business solution, you can quickly contact 2 billion people worldwide. Handle your conversations directly from the Nectar Desk account with the possibility to have calls, SMS, email, and other functionality at hand. Besides, use Canned Responses – preset templates for your text messages. This will significantly save you time and help you to be more productive. It is a quick and convenient way of communicating with your clients as there is no need to type the same message again and again for each customer. All you need to do is create a template and select it when creating a new message for your customer. During your communication check the status in the section Messaging History.
 

Powerful alone,
but even better with: