WhatsApp Messaging
Integrate your business WhatsApp account with Nectar Desk
Have access to calls, SMS, email, and other functionality at hand
Leave internal notes in messaging thread
Check the status of texts you’ve sent to your customers
With our WhatsApp Business solution, you can quickly contact 2 billion people worldwide.
WhatsApp & Nectar Desk
Handle your conversations directly from the Nectar Desk account with the possibility to have calls, SMS, email, and other functionality at hand.
Use Canned Responses – preset templates for your text messages, which save your time and help to be more productive.
It’s a quick and convenient way of communicating with your clients as there is no need to type the same message again and again for each customer. All you need to do is create a template and select it when creating a new message for your customer.
Check the status of texts you’ve sent to your customers in Messaging History.
Messaging Abilities
By connecting WhatsApp to Nectar Desk, you will have access to a wide range of messaging capabilities and automation, as well as 24/7 phone, live chat, and email support. It’s possible to export the conversation history anytime and use a filter to find the required text. Filter by the required data and find all the necessary conversations in a few clicks. Check the agent who was handling this or that conversation earlier so that you could know if they have to pick up this talk or not with the help of the field “Previously handled by” in the Messaging Inbox section. Even share photos and leave internal notes to your teammates.
Our WhatsApp integration is built-in and designed by the Nectar Desk team.
To connect the Business WhatsApp application to your account, please follow the instructions.
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