Sometimes you might see calls from your numbers displayed as “SPAM LIKELY” on their caller ID. It means that these numbers were flagged as spam and people are likely to ignore them.

There are three main reasons why your numbers can get spam caller ID labels:

  1. You have been making too many outbound calls that match spam profiles and it was identified by carriers ;
  2. A call recipient manually reports and blocks your number with the help of a call-blocking app;
  3. One of your numbers was flagged by a mistake.

How to fix it?

Firstly, you should regularly monitor your numbers for flags. Scanning your DIDs will help you to be sure that are not using flagged numbers. Some special websites can track the state of your numbers. Here you can register legitimate numbers if there were any incorrectly labeled or blocked with other carriers:

AT&T: https://hiyahelp.zendesk.com/hc/en-us/requests/new?ticket_form_id=824667

Sprint, Verizon, U.S. Cellular: https://reportarobocall.com

If you pull your flagged numbers from your dialer, it will help to avoid them affecting your business and obtaining more flags. You can also add a new number to make calls during the old ones are cooling off for the time being.

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Dana