Configuring Zoiper with Nectar Desk
How to set up Zoiper for IOS : 1) Having Zoiper app opened go Settings > 2) Choose Accounts > Add new ( cross at the top right corner ) > (it will ask about availability of the … Continued
Calling campaign: Email templates
Email templates in Calling campaign are useful in case you need to send an email during campaign but don’t want to type message manually for every contact. To create an email template hit Calling Campaigns > Email Templates Enter template … Continued
Nectar Desk Click-to-Call Extension
You can click to call or SMS directly from any website with the help of our Google Chrome Click-to-Call Extension. It is called Nectar Desk for North America. To install it you should: Login to your Nectar Desk account Expand … Continued
The Key to Call Quality Is Internet Speed
Call quality issues with VoIP generally come down to the Internet speed. Bandwidth describes the maximum data transfer rate of a network or Internet connection. It measures how much data can be sent over a specific connection in a given … Continued
Screen pop
Incoming Call Pop Up is used to enhance the customer experience and agent efficiency as it can provide agents with the key information about the contacts, their status with the organization, history of their interactions, and call scripts, which will … Continued
Messaging Canned Responses
We have a great function for our Messaging Feature – Messaging Canned Responses. You can create quick replies to common questions that you can save in your Nectar Desk account and refer to whenever needed. It significantly simplifies your work … Continued