Nectar Desk has special buttons for convenient and quick work with WhatsApp Messaging in your account. You can send WhatsApp messages with a few clicks.

There are several options when WhatsApp buttons and activities appear:

  • messaging is enabled for an account;
  • if there is any WhatsApp Instance assigned to the agent.

! You need to have an approved WhatsApp Template before composing a text.

You can find the button for WhatsApp Messages in:

  • Active messages;

WhatsApp Messages

WhatsApp Messages

Additionally, the Call Dispositions Activities section has the Send WhatsApp button.

WhatsApp Messages

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