Nectar Desk provides complete call center software that’s quick to set up. It works perfectly with your ServiceTitan account. The integration helps you improve customer service and get better results.
Nectar Desk + ServiceTitan
- Keep all customer data in one centralized database.
- Sync contact information and call logs automatically.
- Forget about always switching between different tabs.
- Track customer interactions with advanced analytics.
Full Contact Center Functionality Inside ServiceTitan.
Log Calls to ServiceTitan & Nectar Desk
Your calls and SMS are automatically logged in ServiceTitan and Nectar Desk as a note in just a few seconds. This lets you review details and see the results of conversations, including:
- customer’s phone number;
- Nectar Desk account number;
- time, date and duration;
- responsible agent for the call;
- call recording URL.
Log SMS with the Text of the Message
The system will log SMS to the ServiceTitan CRM as well as to your Nectar Desk account. In the logged SMS you’ll see the direction of the SMS, the message itself, the agent who handled it, and when. Moreover, it is possible to log dispositions and disposition notes for each message.
Synchronize Data
Between Two Platforms
You can sync your contacts easily and securely store all calls and SMS in Nectar Desk. Moreover, information updates automatically between Nectar Desk and ServiceTitan. So, these platforms are easy to use and understand. Our integration gives you all the tools you need to work efficiently and keep track of your work.
Take Your Call Center to the Next Level with Nectar Desk Integrations
Get your Nectar Desk account with 50+ features & integrations.
We don`t charge any extra payment for integrations or additional features.