Nectar Desk offers modern & efficient call center software for housing associations, providing seamless handling of service calls.
Housing associations deal with different tenant needs, from housing questions to current issues. So, you need the best call center software to manage your interactions effectively.
Nectar Desk offers a comprehensive solution for housing associations. It allows to manage all your interactions in one single place as well as gain valuable insight into key metrics.
Reduce operational costs with an automated set of tools, excluding the need to seek additional staffing during peak times.
Powerful alone,
but even better with:
Your agents can provide omnichannel customer experience and increase the number of loyal customers effortlessly.
The Call Queuing feature helps manage high call volumes. It places customers on a virtual line and gives them an approximate wait time. Besides, customers can also choose to request a callback instead of staying on hold, which improves their experience.
These systems often let customers leave a voicemail or send a message during waiting time. So, they can still address their concerns without immediate help.
Easily Set Up
Call Center Software
Our user-friendly interface guides you through the process step-by-step. You don’t need any technical skills—just follow the instructions and start trouble-free working performance with Nectar Desk.
Convenience of
the Cloud-Based System
You are able to access your call center software from anywhere with an internet connection. There’s no need for complex installations or costly equipment—simply log in and get started right away.
No Contracts,
No Commitments
Enjoy the freedom to use our call center software without being tied down by long-term agreements. You can easily start and stop your service at any time. There are no pressures or obligations.
We offer a suite of features to increase your efficiency and optimize operations within your bank.
Get access to all the great features immediately in your account after payment.
$50.00
*per agent monthly
Special Offers &
Additional Information
Each member of our team deeply values every client we serve
About 30% of our business comes from over the phone, so Call Center Software plays a crucial role in our operations. Our agents are located in 3 different countries, so monitoring and quality control was not an easy task until we switched to Nectar Desk. Now it doesn’t matter whether you have your team next to you or they are thousands of miles away.
Nasir Khan
CanaFlora
We are a global SAAS business with clients and employees across the globe. Nectar Desk enabled us to manage all phone-related operations under one hood. When we first saw that you can buy a local or toll-free number in 5 seconds we couldn’t believe it. We are a very happy client and suggest for everyone to move their call operations to Nectar Desk.
Kyle Stone
Partizan Cloud
We don`t charge any extra payment for integrations or additional features.
FAQs about Call Center Software for Housing Associations
Nectar Desk call center software for housing associations can automate call routing to the right department, offer self-service options for common requests, and provide a centralized database to track and manage tenant interactions. This provides quick responses and makes your interactions more personalized.
Our advanced call center software includes call queuing systems that manage high call volumes by placing callers in a virtual queue and providing approximate wait times. This reduces wait times and improves the overall tenant experience.
Yes, Nectar Desk software is highly customizable to meet your requirements. You can tailor features, workflows, and reporting with our comprehensive settings to fit the unique needs of your housing association.
Nectar Desk prioritizes data security and privacy, employing robust encryption and compliance with industry standards to protect sensitive tenant information and provide secure communications.
