Nectar Desk is not just another call center solution. As a great alternative to Mitel, you can get started today with all of the top features Nectar Desk provides.
Nectar Desk’s software for call centers provides interactive voice response (IVR) and computer telephony integration (CTI) technology that saves your call center time and money.
In addition to the standard features that create a helpful experience for your inbound dialers and customers, Nectar Desk also provides cutting edge analytics technology. The analytics dashboard is a critical feature that will take your call center operations to the next level. Putting numbers behind your staff’s call activity will help you to make better business decisions.
For Mitel users that need a call monitoring, call recording and call management solution, you’ll know you made a wise choice when you switch to Nectar Desk.
Sign up today and never look back.
Use Nectar Desk as Mitel alternative
We support all teams, be it one agent or over one hundred. No matter how large or small your team is, we guarantee you our top level of software performance as well as access to features you will be delighted with
Nectar Desk |
Mitel |
|
| Price | from $29/user/mo | $30/user/mo |
| Extensions | ||
| Voicemails | ||
| Call Recording | ||
| Analytics | ||
| Advanced Agent Analytics | ||
| CRM | ||
| Custom API Integration |
Nectar Desk price comparison chart
No matter how large or small your team is, be it one agent or over one hundred you can take advantage of all the features in our solution.
|
Basic Voice
Advanced Phone Functionality $ 29 Per Month, Per Agent Unlimited Inbound Local Calls* Advanced Call Center Functionality Integrations Click-to call Real Time Dashboards Screen Pop 24/5 Phone/Chat/Email Support |
Multi-Channel
Phone + SMS + Chat + Email. $ 49 Per Month, Per Agent
All features of Basic Plan Live Chat Email / Ticketing Helpdesk Unlimited Agents Unlimited Queues
|
Unlimited
PowerDialer + Multi-Channel. $ 99 Per Month, Per Agent
All features of Multi-Channel Power Dialer All you can call SLA
|
| START FREE TRIALNo Credit Card Required |
Nectar Desk client’s testimonials
We are, and we allways will be, small enough to care but big enough to provide you with a solid and feature-rich customer care sollution. Over one hundred clients trusted NectarDesk with their Cloud Call Centre. Join them
| “ | About 30% of our business comes from over the phone, so Call Center Software plays a crucial role in our operations. Our agents are located in 3 different countries, so monitoring and quality control was not an easy task until we switched to Nectar Desk. Now it doesn’t matter whether you have your team next to you or they are thousands of miles away | ” |
 |
Nasir Khan | |
| CanaFlora | ||
| “ | We are a global SAAS business with clients and employees across the globe. Nectar Desk enabled us to manage all phone-related operations under one hood. When we first saw that you can buy a local or toll-free number in 5 seconds we couldn’t believe it. We are a very happy client and suggest for everyone to move their call operations to Nectar Desk | ” |
 |
Kyle Stone | |
| Partizan Cloud | ||