Frankly, there are few strong alternatives to InContact out there. But one thing is for sure – Nectar Desk is the best of the bunch.
Nectar Desk is one of the few services on the cutting edge of call center software technology.
Nectar Desk has all of the standard features you need in your call center software. Nectar Desk’s Interactive Voice Response (IVR) System will route your customers to the right agent.
In addition to our automatic call distribution, our call monitoring and recording will keep accurate call detail records of all of your inbound dialers and outbound calls.
But what really sets Nectar Desk apart are the analytics you will get. Valuable call activity metrics will give you the insight to improve your business. Now you will have them with Nectar Desk’s analytics dashboard.
Nectar Desk gives you all of the call center software features needed to run your business with professionalism and efficiency. Start reaping the benefits today and sign up for Nectar Desk’s free trial.
Use Nectar Desk as inContact alternative
We support all teams, be it one agent or over one hundred. No matter how large or small your team is, we guarantee you our top level of software performance as well as access to features you will be delighted with
Nectar Desk | Aircall | |
| Price | from $29/user/mo | $200/user/mo |
| Extensions | ||
| Voicemails | ||
| Call Recording | ||
| Analytics | ||
| Advanced Agent Analytics | ||
| CRM | ||
| Custom API Integration |
Nectar Desk price comparison chart
No matter how large or small your team is, be it one agent or over one hundred you can take advantage of all the features in our solution.
Basic Voice Advanced Phone Functionality $ 29 Per Month, Per Agent Unlimited Inbound Local Calls* Advanced Call Center Functionality Integrations Click-to call Real Time Dashboards Screen Pop 24/5 Phone/Chat/Email Support | Multi-Channel Phone + SMS + Chat + Email. $ 49 Per Month, Per Agent
All features of Basic Plan Live Chat Email / Ticketing Helpdesk Unlimited Agents Unlimited Queues
| Unlimited PowerDialer + Multi-Channel. $ 99 Per Month, Per Agent
All features of Multi-Channel Power Dialer All you can call SLA
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| START FREE TRIALNo Credit Card Required |
Nectar Desk client’s testimonials
We are, and we allways will be, small enough to care but big enough to provide you with a solid and feature-rich customer care sollution. Over one hundred clients trusted NectarDesk with their Cloud Call Centre. Join them
| “ | About 30% of our business comes from over the phone, so Call Center Software plays a crucial role in our operations. Our agents are located in 3 different countries, so monitoring and quality control was not an easy task until we switched to Nectar Desk. Now it doesn’t matter whether you have your team next to you or they are thousands of miles away | ” |
 | Nasir Khan | |
| CanaFlora | ||
| “ | We are a global SAAS business with clients and employees across the globe. Nectar Desk enabled us to manage all phone-related operations under one hood. When we first saw that you can buy a local or toll-free number in 5 seconds we couldn’t believe it. We are a very happy client and suggest for everyone to move their call operations to Nectar Desk | ” |
 | Kyle Stone | |
| Partizan Cloud | ||