Use Nectar Desk as a Genesys Cloud CX alternative
We support all teams, be it one agent or over one hundred. No matter how large or small your team is, we guarantee you our top level of software performance as well as access to features you will be delighted with.
Genesys Cloud CX
|Advanced Agent Analytics|
Call center software like Nectar Desk is hard to come by. Our solution will be a great Genesys Cloud CX alternative. Our cloud-based solution is state of the art, providing you with all the popular features in the best call center software on the market such as an IVR system, call monitoring, automated dialer, as well as advanced agent analytics to manage agent performance. Moreover, we have up-to-date tools such as CRM and WhatsApp/Facebook Messaging to keep in touch with much more prospects. There is also a wide range of integrations: Zoho, ActiveCampaign, Zendesk, Salesflare, amoCRM, Pipedrive, Shopify, Vonigo, Salesforce, and Zingtree. It can significantly improve your working performance and grow your sales.
Placing your callers in the right place is of paramount importance for any call center management software. Nectar Desk will do just that while saving your agents time to add more value to your business. They will be able to handle calls, respond to emails, SMS, and live chat from one single place. You do not need even to install or download anything. It takes only a few clicks to start working with Nectar Desk. All you need is a stable internet connection and a web browser. With our WhatsApp Business solution and built-in Facebook integration, you will easily reach 2 billion users all over the world. There are handy tools such as automatic messages, WhatsApp templates, and internal notes. You will be able to perform live chat messaging with your customers even without a website without extra tabs. It becomes possible to assist customers across multiple channels and respond to messages directly from your Nectar Desk account.
Nectar Desk enhances your business capabilities by providing an absolute Call Center resolution with an intuitive interface and up-to-date features. Our team strongly believes that each and every client is valuable for business. We are always highly motivated and do our best to meet the needs of our customers and improve our software. The best thing is that you will get a fully-functioning call center immediately after paying your plan. We provide clients with reasonable prices without any extra charging for additional features. Being a great Genesys Cloud CX alternative, Nectar Desk will be able to crucially reduce costs for inbound calling as well as outbound calling. This reduction in cost is further realized with a larger call center company as the savings come per agent. With a ten-agent calling center, you save over $12,000 each year! Switch to Nectar Desk today and watch the savings come in for your call center.
Nectar Desk Price Comparison
No matter how large or small your team is, be it one agent or over one hundred you can take advantage of all the features in our solution.
Nectar Desk Call Center Software in the Cloud gives you access to all the great features immediately in your account after payment for your account. The price starts at $50.00 per agent monthly. There is an option to add as many agents as you need.
Nectar Desk has special offers for our clients! You can have up to 20% off and save hundreds of dollars if you choose bills for 3/6/12 months.
Additionally, you can buy free minutes/SMS for North America (+ $50/month) and the United Kingdom (+ $80/month). Inbound Toll-Free minutes will be paid extra due to fair usage policy applies. Nectar Desk also charges individually per minute/message. You can see prices here.
So, once you paid for your plan, you unblock the whole set of great Nectar Desk features including:
- Fully-functioning Call Center
- Business SMS
- Live Chat
- Ticketing system
- Preview Dialer
- Integrations and click-to-call
Here you can find much more tools for your call center management such as CRM, Queues, Business Hours, Activities, and so on. Explore Nectar Desk Features and deliver an impeccable customer experience!
Build really strong relationships with your customers thanks to our CRM feature.
Customer relationship management (CRM) is a special technology for managing all contacts inside and outside your organization. We provide you with a built-in CRM right in your Nectar Desk account. There is no need to use any third-party apps so you could securely store and manage information about your clients.
CRM system will collect your customer’s numbers, emails, and websites including the company’s activity and personal details. Then our tool organizes this information to give you a complete record of individuals and companies overall. The up-to-date Nectar Desk CRM feature can make your work much easier and more efficient as you will get an overview of prospect and customer data with numerous functionalities evolved.
Nectar Desk Integrations
Being a reliable Genesys Cloud CX alternative, we offer you a great variety of integrations in order to get everything you need and make the most of up-to-date CRM solutions.
Nectar Desk client’s testimonials
We are, and we allways will be, small enough to care but big enough to provide you with a solid and feature-rich customer care sollution. Over one hundred clients trusted NectarDesk with their Cloud Call Centre. Join them
|“||About 30% of our business comes from over the phone, so Call Center Software plays a crucial role in our operations. Our agents are located in 3 different countries, so monitoring and quality control was not an easy task until we switched to Nectar Desk. Now it doesn’t matter whether you have your team next to you or they are thousands of miles away||”|
|“||We are a global SAAS business with clients and employees across the globe. Nectar Desk enabled us to manage all phone-related operations under one hood. When we first saw that you can buy a local or toll-free number in 5 seconds we couldn’t believe it. We are a very happy client and suggest for everyone to move their call operations to Nectar Desk||”|