If you are looking for a great call center software alternative to FreshDesk, look no further than Nectar Desk.
Nectar Desk’s computer telephony integration technology will track and record all calls. Now you can know when a call was made and listen to it at any time.
Your customers’ lives will also be made easier. Your inbound dialers will be directed to the place they need to be with Nectar Desk’s automatic call distribution technology. Our interactive voice response system will easily guide your callers through the process of finding the right agent.
But when it comes to software for call centers, no alternative compares to the analytics capabilities that Nectar Desk provides. Nectar Desk’s analytics dashboard gives you the ability to make business decisions that will move the needle in the right direction for your bottom line.
Get started today. Join Nectar Desk and reap the benefits of world class call center software technology.
Use Nectar Desk as FreshDesk alternative
We support all teams, be it one agent or over one hundred. No matter how large or small your team is, we guarantee you our top level of software performance as well as access to features you will be delighted with
Nectar Desk |
Freshdesk |
|
| Price | from $29/user/mo | $70/user/mo |
| Extensions | ||
| Voicemails | ||
| Call Recording | ||
| Analytics | ||
| Advanced Agent Analytics | ||
| CRM | ||
| Custom API Integration |
Nectar Desk price comparison chart
No matter how large or small your team is, be it one agent or over one hundred you can take advantage of all the features in our solution.
|
Basic Voice
Advanced Phone Functionality $ 29 Per Month, Per Agent Unlimited Inbound Local Calls* Advanced Call Center Functionality Integrations Click-to call Real Time Dashboards Screen Pop 24/5 Phone/Chat/Email Support |
Multi-Channel
Phone + SMS + Chat + Email. $ 49 Per Month, Per Agent
All features of Basic Plan Live Chat Email / Ticketing Helpdesk Unlimited Agents Unlimited Queues
|
Unlimited
PowerDialer + Multi-Channel. $ 99 Per Month, Per Agent
All features of Multi-Channel Power Dialer All you can call SLA
|
| START FREE TRIALNo Credit Card Required |
Nectar Desk client’s testimonials
We are, and we allways will be, small enough to care but big enough to provide you with a solid and feature-rich customer care sollution. Over one hundred clients trusted NectarDesk with their Cloud Call Centre. Join them
| “ | About 30% of our business comes from over the phone, so Call Center Software plays a crucial role in our operations. Our agents are located in 3 different countries, so monitoring and quality control was not an easy task until we switched to Nectar Desk. Now it doesn’t matter whether you have your team next to you or they are thousands of miles away | ” |
 |
Nasir Khan | |
| CanaFlora | ||
| “ | We are a global SAAS business with clients and employees across the globe. Nectar Desk enabled us to manage all phone-related operations under one hood. When we first saw that you can buy a local or toll-free number in 5 seconds we couldn’t believe it. We are a very happy client and suggest for everyone to move their call operations to Nectar Desk | ” |
 |
Kyle Stone | |
| Partizan Cloud | ||