IP Сall Сenter from
Nectar Desk
The most affordable SaaS solutions for handling service calls.
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Get Comprehensive Tools & Easily Set Up Your IP Call Center
Our mission is to provide businesses with comprehensive services for their success.
Install Your Own IP Phone &
Automate Call Routing
The Nectar Desk platform allows you to quickly install an IP phone system and configure it for trouble-free communication. Besides, you can improve the efficiency of your agents due to automated features such as IVR, ACD, and skill-based routing. They will forward calls to a specific department or agency on predefined criteria.
Track Your IP
Call Center Performance
Monitor and improve your performance with Nectar Desk’s advanced analytics and reports. Our tools let you track response time, successful calls, average answer time, and other metrics. Also, you can generate a comprehensive report about your email as well as calling campaigns in a few clicks.
Use Nectar Desk CRM
as a Single Database
We provide a cloud-based CRM system that connects with your IP phone. So, you get a centralized database where your agents can make notes for each customer and keep it in one place.
Additionally, you can connect your Nectar Desk account with popular CRM and marketing tools. All information will be automatically synchronized between platforms.
Check out
our integrations:
Look No Further than Nectar Desk
We offer computer telephony integration with a suite of features to increase your efficiency.
FAQs about IP Сall Сenter Solution
What features does Nectar Desk's IP сall сenter offer?
Nectar Desk’s IP Call Center includes call routing, advanced analytics, IVR, ACD, call recording, CRM integration, and multi-channel communication capabilities. These features are the best to increase efficiency and improve customer interactions.
Is IP сall сenter suitable for small businesses?
Yes, Nectar Desk offers scalable solutions for businesses of all sizes, including small businesses. Our IP Call Center can be customized to meet your specific needs and growth stages of small businesses without a bad influence on features or quality.
Can Nectar Desk's IP сall сenter support remote teams?
Sure. Our cloud-based IP Call Center provides seamless communication and collaboration among remote teams. Agents can access the system from anywhere with internet connection.
You can get your Nectar Desk account with 50+ features & integrations for just $50 per month.
We don`t charge any extra payment for integrations or additional features.