The Nectar Desk Ticket System ensures efficient interpersonal communication between your customers and company staff members. Keep in touch with clients, deal with all their questions and concerns, and be at hand once your assistance is needed with the aid of the Nectar Desk.
Our Ticket System makes it unnecessary to purchase additional software or use third-party email services. All the required operations are performed inside the system and are kept in one place.
With the help of Nectar Desk Tickets, a customer may ask a question and get feedback from your company employee, moreover, upload necessary documents and get a response with a possibility of feedback through interactive messages.
With the help of Nectar Desk you can:
Speed up the process of replying to customers using canned responses. It’s possible to prepare templates in advance and use them whenever you need them.
Use internal notes in your Ticket System to manage the work among employees. Leave short messages in order to take care of some tasks and tickets.
Use ticket dispositions as the outcome of the conversation to always be aware of what’s going on in your business.
Reach out to hundreds of clients via Nectar Desk email campaigns. Send campaigns from any email address with your sender signature directly from your Nectar Desk account.
Advanced email templates help you to ease the process of creating them in the Nectar Desk. Make your emails more attractive and prof-oriented within a few minutes.