5 Keys to Spawning Upbeat, Exciting & Professional Voicemail Greetings Ramping up lead conversion rates means that you’ve to be upbeat in your voicemail greetings while still maintaining that professional touch. You’ve to eliminate tones or words that make you sound like a telemarketer. You’ve to add a personal touch but hit straight at the…
Ins and Outs of Ideal Voicemail System for Small Enterprises & Startups In this world where leads are so fragile that they can go to your competitor if you don’t immediately answer their calls, managers must work hard to ensure that no qualified lead ends up in the hands of competitors. One way to curb…
Does Your Contact Center Email Customers Back Fast Enough? As we move towards multi-channel customer service call center software becoming the expectation, it may be hard for businesses to pick and choose what channels get priority. Customer support is being delivered via phone, email, social media, text messaging, live chat … the list goes on!…