Release 3.2.5

Release 3.2.5

Release 3.2.5 (07.08.2021) Facebook and WhatsApp channels in Nectar Desk to keep in touch with customers, advanced notifications to not to lose sight of new messages, improved setup of the periodic message, dispositioned contacts report, better navigation in Tickets canned responses, and more are what Nectar Desk has prepared for you in our Release 3.2.5.…

Release 3.2.2

Release 3.2.2 (03.06.2021) Today is the perfect day to present to you the updates and fixes we’ve been working on for the last month from Release 3.2.2. Bet you’ll be pleasantly surprised to know more about: Access To The Form History With Teams Feature Enabled Multiple Agent’s Default Outbound Caller ID Agents Dispositions Report: The…

Release 3.2.0

Release 3.2.0 (27.04.2021) Last April days are rich in Nectar Desk new features and bug fixes from Release 3.2.0. We’ve been working hard to present to you our updated ActiveCampaign Integration: Importing Contacts with Inactive Statuses Handling WhatsApp Templates Multi-Step Email and SMS Campaign Setting Override Call Queue Voicemail Settings Caller Input Actions Option Improved…

Release 3.1.0

Release 3.1.0

Release 3.1.0 (13.04.2021) April brings many long-awaited updates to Nectar Desk. We’ve grouped some of that in Release 3.1.0. Today we want to stick together and help you make sense of what’s out there. Let’s discuss: Handling Contact Field Placeholders Share Contact Button Under Calling Campaigns WhatsApp Enabled Numbers Column Here we go! Handling Contact…

Release 3.0.5

Release 3.0.5 (29.03.2021)

Release 3.0.5 (29.03.2021) Hey guys! Let’s discover the last updates about the Nectar Desk’s new fixes and options in Release 3.0.5. Today we talk about: – Wrap Up Time: Status Change – Voicemail Page Updates – Ticket ID added to Recent Activity Let’s go. Wrap Up Time: Status Change Voicemail Page Updates A few changes…

WhatsApp Templates Examples

WhatsApp Templates Examples WhatsApp option will bring your company closer to your potential clients and facilitate communication Communication with clients plays an important role in many spheres of business. Now it became easier to keep in touch with customers thanks to Nectar Desk WhatsApp Templates Examples. It’s an open secret that a business needs to…

Release 3.0.4

Nectar Desk Release 3.0.4 (22.03.2021) It’s high time to check out the latest Nectar Desk Release 3.0.4. We’ve updated the software to help you feel all the benefits on your own. On today’s review are: Jabra Integration Live Chat Callback Ability to Remove Call Recording from the Call History WhatsApp Message Statuses Here we go!…

Release 3.0.3

Release 3.0.3

Nectar Desk Release 3.0.3 (05.03.2021) The spring has brought warmth along with the new Nectar Desk release. Check our blog post to find out the last updates in Call History, Live Chat, and Queue Overview Dashboard for Teams. 1. Call History Actions Button We are convinced that the modern Call Center software should be efficient…