What’s new at Nectar Desk Hey guys, Welcome to our Release Notes. Would like to cover some of the features we have released recently and hopefully some of them could be useful for your operations Automated Calls This is our Voice Broadcast functionality which was recently added to our portfolio. Allows you to run Survey Campaigns, Press-1…
Indeed there is a simple feature that has the potential of increasing your answering rate for outbound calls by 400%. That feature is a Local Presence which normally is a part of advanced phone systems focused on Sales Teams. What Exactly Is Local Presence? Local presence refers to a system that enables inside sales…
Probably you have heard something about Voicemail Drop but first of all its important to clarify that there are two types: Voicemail Drop for Outbound Dialers Ringless Voicemail Drop Ringless one is complete by robo-dialer and one of the most annoying spam methods. First one is an instrument for sales people across the world to…
Quick Summary of key changes within Nectar Desk in September Ability to select Playback and Recording Devices We have added ability for agents to select device to Ring on Inbound calls and have it different from the default Playback device. This is very useful for agents who don’t wear headset all the…