Omnichannel Call Center Software in the Cloud

Nectar Desk keeps your client communication under one interface
and provides
50+ efficient features for $50 per agent monthly.

Free for 7 days. No credit card is required.

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Call center software
Call center software
Call center software
Call center software
Call center software

All-Inclusive Features For Impeccable Experience

Set Up in Minutes, Customizable for Your Needs

Call center software

Nectar Desk is one of the most affordable and complete SaaS solutions for handling inbound and outbound calls with reporting and analytics. We deliver comprehensive call center solution that can be set up in minutes from buying a number to customizing your agents and much more.

Our Call Center Platform is designed to revolutionize the way businesses handle client interactions across diverse communication channels. 

1 %

Reduction in Average Handle Time (AHT)

x 1

Increase in First Call Resolution (FCR) Rate

x 1

Decrease in Call Abandonment Rate

The Reasons We Stuck UP High in the Industry

Seamless Customer Journey, Efficient Workspace for Agents

Omnichannel Solution

You can seamlessly assist customers across various channels and respond to all your messages directly within your Nectar Desk account. There is no need to switch between different tabs.

Advanced Analytics

It becomes to evaluate Key Performance Indicators (KPIs) using real-time analytics, superior workforce management tools, and the capability to cultivate productive customer relationships.

Automation Tools

You can easily set up various automated features, streamlining communication processes and improving efficiency. Agents save time due to canned responses and disposition codes.

Intuitive Interface

You can gain valuable customer insights, elevating the level of proactive and personalized client support. Our software stands out as a flexible solution that adapts to business needs.

ACD Phone System

This factor helps to address the receiving calls to the legitimate agent or office according to the caller’s requirements. The IVR choice of the caller decides this requirement in the majority of the situations.

International Numbers

For you to designate your Call Center from others, you can procure a digital phone number from a wide choice of a set of 1800 unique phone IDs using the Nectar Desk Call account.

Starting with Nectar Desk is

easy, fast and free

✓ Free for 7 days, no credit card required, all the functionality included.

Nectar Desk Advanced Functionality & Intuitive Interface

Agents can effortlessly manage, track, and report on every customer engagement, ensuring a seamless and efficient support process.

Bring All Your Interactions to One Single Place

With Nectar Desk, you get a chance to control all your omnichannel interactions on-the-fly. Our call center software allows to integrate SMS, ticketing, chat, email texts, and other communications in a whim.

Call center software
Nectar Desk Call Center Software

Build a Contact Center to Conquer Global Marketplace

Use our cloud-based ACD tools, auto-dialers and IVR technologies to reach out to horizons you didn’t imagine. Take advantage of Nectar Desk VoIP services to call prospects from anywhere in the world with your caller ID localized to eliminate dropped calls.

Push up Sales and Increase Your Company Profit

You can now assess the performance of your agents, including the virtual reps in real-time. Get to monitor and analyze their interactions with leads and step up when they need assistance.

Nectar Desk Analytics

Nectar Desk Integrations

CRM, ERP, Marketing Automation and your other favorite tools – Nectar Desk’s API is super-powering your automation efforts

Words from Nectar Desk Clients

Each member of our team deeply values every client we serve

We use this software to take calls, make calls, email our leads, and tracking purposes. I like the fact that their Reps are always available via Chat to assist when something comes up. This is a very user-friendly software. Great Company!

5/5

Bettina G.

CEO/President Hospitality

Overall the support is always responsive on an off occasion that we had issues. The product is intuitive and is continuously being enhanced with new features for better user experience and functionality. I am happy we chose Nectar Desk!

5/5

Anna R.

Managing Partner and CoFounder Outsourcing/Offshoring