Release 3.3.2

Release 3.3.2

Release 3.3.2 (08.12.2021) No doubt, summer vacation is one of the coolest parts of the year. Still, we haven’t slowed down in shipping release updates! Here’s the latest news from Release 3.3.2 👇🏼 Messaging BETA We’ve been doing our best to create the user-friendly, easy-to-use, and convenient Messaging BETA channel, so we merged all available…

7 Steps to One Successful Automated Campaign in your Call Center

7 Steps to One Successful Automated Campaign in your Call Center It’s a well-known fact, that successful customer automated campaign programs should have clear objectives, concise questions, and closed-loop feedback processes. When properly developed, deployed, and analyzed, they can provide valuable business intelligence, customer insights, and product or process feedback. Many customer service organizations, on…