Nectar Desk Release 3.0.1 (17.02.2021) What can be better than the full-featured Call Canter Software? We guess only the one which is constantly improving for the blessing of its customers. Hence Nectar Desk presents its new release. What’s new at Nectar Desk? Option to Enable Dynamic Queue and Outbound Caller ID Selection for Callback Automation…
How to successfully implement the COVID-19 vaccine administration process with Nectar Desk The world used to live and work in COVID-19 times. Students attend university via Zoom, people work remotely and no one goes out without a mask. But time flies fast and currently, the COVID-19 vaccines are rolling out across the world. This leads…
A Call Center Blacklist: What for and How to Create Every business from time to time is facing spam calls. They distract from work and sometimes even annoy the Call Center agents. So let’s figure out when it’s better to block the particular number and how to do that at Nectar Desk. The average Call…