Benefits of SMS for Business Communications

Benefits of SMS for Business Communications The hesitation around using SMS for important business communications has well and truly been lifted, the flood gates to better business communication have opened. Banks, Hospitals and even Governments are now all using SMS to communicate. Last year the US Government used SMS to test its Emergency Alert System,…

call center features

3 Smart Call Center Software Features You Should Consider

3 Smart Call Center Software Features You Should Consider A reliable and efficient call center software is of immense importance for business which keeps clients communication first. It’s an open secret, that powerful call center software features are exactly what distinguishes virtual call centers from traditional business phone systems and landlines. Very often, the variety…