Top-3 Minimum-Effort, Maximum Impact Campaigns to Keep in Touch with Your Clients

Top-3 Minimum-Effort, Maximum Impact Campaigns to Keep in Touch with Your Clients   There’s a common thread that pops up in many of our talks with clients, particularly when the client first meets with Nectar Desk. They’ve been striving so hard: huge amount of contacts, the constant need for keeping in touch 24/7 to provide…

WFH – Work from Home: Call Center Agents and Compliance

  Nowadays our daily life has changed unexpectedly. During the coronavirus pandemic, many companies all over the world are working remotely. That means that most of us have to adapt to the new working conditions. And that might be challenging, especially for Call Center agents. One thing remains the same: the whole company is involved…