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cti integration

CTI Integration for Revitalizing and Re-Energizing the Customer Service

CTI Integration for Revitalizing and Re-Energizing the Customer Service   When modernization and technology took a toll on most of…

Call Center Productivity, Call Center Software, Call Center Software FeaturesBy Tom BakerNovember 27, 2017

crm call center solution

Get to Know How CRM is Shaping the Future of Businesses

Get to Know How CRM Call Center Solution is Shaping the Future of Businesses A survey undertaken by Fortune indicates…

Call Center CRM, Call Center TrendsBy Tom BakerNovember 20, 2017

contact center software

5 Exclusive Ways Contact Centers Software Can Accelerate Sales

5 Exclusive Ways Contact Centers Software Can Accelerate Sales Impeccable service delivery and contact centers are mutually dependent. Decent service leads…

Call Center for Sales Department, Call Center Software, Call Monitoring SystemBy Tom BakerNovember 15, 2017

contact center integration

What Makes a Visionary Contact Center?

What Makes a Visionary Contact Center? Look beyond the horizon. What can you see? Where is your organization headed to?…

Call Center Productivity, Call Center SoftwareBy Tom BakerNovember 13, 2017

5 Salient Facets of VoIP Phone Systems

5 Salient Facets of VoIP Phone Systems

5 Salient Facets of VoIP Phone Systems Previous deployments in contact centers required enterprises to install expensive PSTN hardware units.…

Call Center Software, Call Center Software FeaturesBy Tom BakerNovember 9, 2017

contact center software

Why Call Recordings are Great for Marketing Campaigns

Why Call Recordings are Great for Marketing Campaigns Sales personnel at all times need to have metrics that they use…

Call Center for Marketing Department, Call Center Software, Call Monitoring SystemBy Tom BakerNovember 8, 2017

Leveraging Contact Center Integrations: Nectar Desk Uniqueness

Leveraging Contact Center Integrations: Nectar Desk Uniqueness We’re living in a world that is very connected with people across the…

Call Center Software, Call Center Software FeaturesBy Tom BakerNovember 6, 2017

computer telephony intergration software software

Which Network Powerful for VoIP: WiFi or Ethernet?

Which Network Powerful for VoIP: WiFi or Ethernet? First, check my post here if you’d like to know more about…

Call Center Software, Call Center Software Features, Call Center TrendsBy Tom BakerNovember 2, 2017

cloud business phone

 5 Reasons Why Your Small Business Deserves a Cloud Business Phone System

Call Center Productivity, Call Center SoftwareBy Tom BakerNovember 1, 2017

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