CTI Integration for Revitalizing and Re-Energizing the Customer Service
CTI Integration for Revitalizing and Re-Energizing the Customer Service When modernization and technology took a toll on most of…
Get to Know How CRM is Shaping the Future of Businesses
Get to Know How CRM Call Center Solution is Shaping the Future of Businesses A survey undertaken by Fortune indicates…
5 Exclusive Ways Contact Centers Software Can Accelerate Sales
5 Exclusive Ways Contact Centers Software Can Accelerate Sales Impeccable service delivery and contact centers are mutually dependent. Decent service leads…
What Makes a Visionary Contact Center?
What Makes a Visionary Contact Center? Look beyond the horizon. What can you see? Where is your organization headed to?…
5 Salient Facets of VoIP Phone Systems
5 Salient Facets of VoIP Phone Systems Previous deployments in contact centers required enterprises to install expensive PSTN hardware units.…
Why Call Recordings are Great for Marketing Campaigns
Why Call Recordings are Great for Marketing Campaigns Sales personnel at all times need to have metrics that they use…
Leveraging Contact Center Integrations: Nectar Desk Uniqueness
Leveraging Contact Center Integrations: Nectar Desk Uniqueness We’re living in a world that is very connected with people across the…
Which Network Powerful for VoIP: WiFi or Ethernet?
Which Network Powerful for VoIP: WiFi or Ethernet? First, check my post here if you’d like to know more about…
