Ring Groups
- Create unlimited ring groups easily
- Overflow calls from one ring group to another
- Each ring group can have unique ACD and general settings
Here’s How Ring Groups Work
Your company will be more efficient when certain work is divided among those who know it best. Our feature helps to assign all those workers to a ring group. In fact, customer satisfaction will be easily attainable when the services are well-equipped to fit their needs as well. Furthermore, the company will be notified on which ring group has received what including all the recent calls and history. This makes call handling and call forwarding more convenient for everybody.
Distribute calls evenly among team members.
Reduce waiting time for your callers.
Enable seamless call handling during peak times.
Increase collaboration among team members.
Improve overall call management efficiency.
Provide flexibility for custom call routing.
Enhance Productivity with Ring Groups
Call handling becomes a lot easier when calls are forwarded to the designated ring group without having to do much. If the company had to verify a long list of options before forwarding calls, time would be wasted. The ring group feature assures that this will not be the case. Phone forwarding can easily be done by anyone when needed. Adding on, ring groups have qualified workers who will be always present. Therefore, customers who are in an emergency will get their answers without delay.
Powerful alone,
but even better with:
